Method 2: Burn the Windows 8 ISO file to DVD or USB drive using an alternative PC Option 2: If you did not purchase Windows 8 from the Microsoft Store, contact the retailer where you originally purchased Windows 8 to find out the options for obtaining backup media. You will need your order number and email address to log in.

Option 1: If you purchased Windows 8 online from Windows but did not select the option to include a Windows 8 backup DVD, you may use the Windows Order Summary page to purchase backup media and have it shipped to you. If you're unable to restore, refresh, or reset your PC, follow one of these methods to obtain backup media or burn the Windows 8 ISO file to a DVD or USB Drive:

Resetting will reinstall Windows but deletes your files, settings, and apps - except apps that came with your PC.įollow the steps here to restore, refresh, or reset your PC. Refreshing will reinstall Windows and keep your personal files, settings, and apps that you installed from the Store. Restoring is a way to undo recent system changes to your PC. Here's what restoring, refreshing or resetting will do: Important: If the issue is that you need to repair Windows 8, you should first attempt to repair Windows 8 by using the restore, refresh or reset functionality in Windows 8. Windows XP does not natively support the burning of an ISO file to a DVD or to a USB drive, and you will need to purchase backup media. You are unable to burn the Windows 8 installation media from a Windows XP PC. In some scenarios you need to download and create Windows 8 installation media on a DVD or a USB drive to repair a Windows 8 PC. Windows 8 Windows 8 Enterprise Windows 8 Pro Больше.

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